Progress Lifeline has been delivering personal pendant alarm and telecare services to people throughout Lancashire for 30 years. 

We are Lancashire County Council's preferred supplier of technology enabled care services and we work in partnership with LCC to help people in Lancashire to live independently. 

A service you can trust

We work to the highest standards and targets set by the Telecare Services Association.

In 2014, we successfully retained our Platinum Member Telecare Services Assocition status. To become a Platinum Member, organisations must:

  • Gain accreditation in every module of the Code of Practice for the services that they provide
  • Answer 98.5% of calls within 60 seconds.

Progress Lifeline is part of Progress Housing Group, a government regulated and not-for-profit social housing provider with an industry reputation for excellence.

Who are we?

We are a team of dedicated, professional and caring staff who are committed to what we do. 

How we are performing?

We currently provide over 10,000 customers with a life-saving service. Find out just how many people we help each year and how important our service has been in changing lives.

Read our 16/17 annual report here

Telecare Services Association Platinum Accredited logo   Positive About Disabled People  Investors In People  Living Wage Employer